About Us Triton are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@aqua-quest.co.uk. Our Contact details: Triton 147 Highland Road Southsea Hampshire PO4 9EY United Kingdom Phone: (023) 92838773 Fax: Email: sales@aqua-quest.co.uk 750116370 Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card or switch card payment. Please note that we only ship to the UK. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Delivery Schedule We aim to deliver your order on the next working day, however we recommend that you leave 7 days for delivery. If, due to circumstances beyond our control, delivery is going to be longer than this period, we will contact you to let you know. You will then have the opportunity to cancel or change your order if you wish. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges All orders have 17.5% VAT added. Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. If you are not happy with your product please return it in an unused condition and in its original packaging within 30 days of purchase and you will be given a complete refund. We do not refund return postage. Reaching Us If you need to reach us, please email us on sales@aqua-quest.co.uk, alternatively, you can call on (023) 92838773 (International +44 (023) 92838773) or fax us on or write to us at 147 Highland Road Southsea Hampshire PO4 9EY United Kingdom Privacy Policy Triton do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Returns Policy We have a no-quibble returns policy. If the product you ordered is not what you wanted, please return it to us, un-used and in its original packaging within 30 days and we will give you a full refund. The manufacturers warranty on Aqua Quest products is 12 months. Should your product fail for reasons other than normal wear and tear within that time please return it to us and we will provide you with a replacement.